Privacy policy

Last Updated: 20.10.2024

Private Entrepreneur Derkach Oleksandr (“we”, “us”, or “our”) operates klottclothes.com (the "Site"). This Privacy Policy explains how we collect, use, and share information about you when you use our Site and services in accordance with the General Data Protection Regulation (GDPR).

1. Data Controller

Private Entrepreneur Derkach Oleksandr is the data controller responsible for the processing of personal data on the Site. Our contact information is:

Address: 73011, Ukraine, c. Kherson, ln. Budivelnyi, build 27
hello@klottclothes.com

2. Information We Collect

We collect the following personal data about you when you visit or make a purchase from our Site:

Personal Identification Information: Your name, billing address, shipping address, email address, and phone number.
Order Information: Details of the products you purchase, including payment method and transaction history.
Payment Information: Payment details such as credit card or other payment method information (processed securely by third-party payment processors).
Usage Data: Information about how you use our website, including IP address, browser type, device information, and browsing actions.
Marketing Preferences: Information related to your subscription to marketing communications, including newsletters and promotional offers.

3. How We Use Your Data

We collect and process your personal data for the following purposes:

To Process Orders: Including managing payments, shipping, and returns.
To Provide Customer Support: Assisting with inquiries, issues, and product questions.
To Communicate with You: Sending order confirmations, updates, and responding to customer service inquiries.
To Improve Our Services: Analyzing usage patterns to enhance the user experience and improve product offerings.
Marketing: With your consent, we may send you newsletters and promotional offers. You can unsubscribe at any time.

4. Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

Performance of a Contract: Processing your data is necessary to fulfill the contract between us (e.g., when you place an order).
Legal Obligation: We may process your data when required by law (e.g., for tax or accounting purposes).
Consent: We rely on your consent for sending marketing communications and for processing sensitive data when required.
Legitimate Interests: We process your data to improve our services, detect fraud, and enhance security.

5. Sharing Your Information

We may share your personal data with the following categories of recipients:

Service Providers: Third-party providers who help us process payments, fulfill orders, host our website, and provide marketing services.
Business Partners: Companies with whom we collaborate for joint promotions or events.
Legal Authorities: If required to comply with legal obligations, enforce agreements, or protect rights and safety.

We ensure that these third parties implement appropriate security measures to protect your data and that they are bound by confidentiality agreements where applicable.

6. International Transfers of Data

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer your data outside the EEA, we ensure that adequate safeguards are in place, such as EU Standard Contractual Clauses, to protect your data.

7. Retention of Data

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations. For example, we retain order information for tax and accounting purposes for 3 years.

8. Your Rights Under GDPR

Under the GDPR, you have the following rights:

Right to Access: You can request a copy of the personal data we hold about you.
Right to Rectification: You can request correction of inaccurate or incomplete personal data.
Right to Erasure: You can request deletion of your personal data, subject to certain legal obligations.
Right to Restrict Processing: You can request to restrict the processing of your data.
Right to Data Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format.
Right to Object: You can object to processing of your personal data for marketing or other purposes.
Right to Withdraw Consent: Where processing is based on your consent, you can withdraw it at any time.

To exercise any of these rights, please contact us at hello@klottclothes.com.

9. Security of Your Data

We take reasonable and appropriate measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

10. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience on our Site, analyze site traffic, and provide personalized content.

Cookies We Use

We utilize cookies to enhance your browsing experience and improve the functionality of our website. Below is a breakdown of the types of cookies we use, their purpose, and their expiration periods:

Cookie Type	Cookie Name	Expiration Time	Purpose
Strictly Necessary	apt_pixel	Session	Manages the website’s Content Delivery Network (CDN).
Strictly Necessary	cart_currency	2 weeks	Ensures that the cart remains in the same currency after checkout.
Strictly Necessary	cookietest	1 minute	Used to determine if cookies are accepted by the browser.
Strictly Necessary	enforce_policy, l7_az, LANG, nsid, ts, ts_c, tsrce, x-csrf-jwt, x-pp-s	Varies from session to 13 months	Utilized by PayPal for payment processing.
Strictly Necessary	gdpr	1 day	Confirms whether the user has accepted the cookie consent notice, preventing its repetition on re-entry.
Strictly Necessary	keep_alive	2 weeks	Supports localization of buyer.
Strictly Necessary	ku1-sid	Session	Required for Klarna payment functionality. Contains a session ID for communication with Klarna.
Strictly Necessary	ku1-vid	1 year	Used for Klarna payment, storing a visitor identifier for session management.
Strictly Necessary	logState	Session	Controls user access to specific sections based on login, location, or other criteria.
Strictly Necessary	nf_device	1 year	A cookie utilized by NoFraud to prevent fraud.
Strictly Necessary	OptanonAlertBoxClosed	1 year	Set by OneTrust to prevent repetitive cookie consent notices once closed by users.
Strictly Necessary	OptanonConsent	1 year	Records user consent for cookie categories, set by OneTrust to manage preferences.
Strictly Necessary	secure_customer_sig	1 year	Set by Shopify to handle customer login security.
Strictly Necessary	shopify_pay_redirect	1 hour to 1 year	Related to the checkout process on Shopify.
Strictly Necessary	_orig_referrer	2 weeks	Tracks original referrer for shopping carts on Shopify.
Strictly Necessary	_secure_session_id	1 day	Manages secure navigation through the store.
Strictly Necessary	swym-swymRegid	1 year	Stores an encrypted user session ID linked to the Swym app.
Strictly Necessary	swym-email	1 year	Saves the email address when a shopper logs in or subscribes to alerts.
Strictly Necessary	swym-pid	1 year	Tracks merchant-specific wishlist settings in Swym.
Strictly Necessary	__verify	Session	Confirms whether the browser accepts cookies.
Performance	JSESSIONID	Session	Monitors web performance using New Relic.
Performance	ometria	1 year	Gathers data on website visits and purchases to optimize services.
Performance	_ga, _gat, _gid, _gclxxxx	1 day to 2 years	Set by Google Analytics to track and analyze user behavior, traffic, and session information.
Performance	_fbp	3 months	Utilized by Facebook for advertising and retargeting users.
Functional	localization	2 weeks	Stores user location preferences for a localized experience.
Functional	vuid	2 years	Used by Vimeo to manage video-related settings.
Functional	__cf_bm	30 minutes	Cloudflare cookie for managing web traffic and bot protection.
Targeting	NID	6 months	A Google cookie that manages ad delivery and stores user preferences.
Targeting	CONSENT	2 years	Gathers data on interactions with YouTube videos embedded on the website, enabling personalized ads.
Targeting	IDE	2 years	Set by Google DoubleClick to measure ad performance and track conversions.

Each of these cookies serves a specific purpose to ensure the smooth functioning of our website, enhance your experience, and assist in marketing or analytical tracking. You can manage or block cookies directly through your browser settings.

11. Usage of Clarity

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable legal requirements. Any updates will be posted on this page, and the date of the latest revision will be indicated at the top of the policy.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Private Entrepreneur Derkach Oleksandr

Address: 73011, Ukraine, c. Kherson, ln. Budivelnyi, build 27

hello@klottclothes.com

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